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Tickets

Welcome to our Tickets page – know anyone who could use the info below? Share it with them, thanks.

 Contents:

  1. How do you buy tickets?
  2. When are tickets released?
  3. How much do they cost?
  4. How many tickets will be available?
  5. General Sales Tickets
  6. Kids and Minor Tickets
  7. Subsidised Tickets
  8. Community Tickets
  9. Direct Distribution Tickets
  10. Mayday Tickets
  11. Pensioner Tickets
  12. Vehicle Passes
  13. Can Tickets be Transferred?
  14. Resold Tickets? Use STEP.
  15. How does STEP work?
  16. Selling a ticket outside of STEP?
  17. Buying a ticket from someone you don’t know?
  18. Verifying a ticket at the event gate
  19. Further reading
  20. Need help with something not on this list?

 

 

How do you buy tickets?

Register a Burner Bio, then log into our site and click ‘Buy Tickets’ on the homepage when ticket sales are open. You’ll then be taken to the checkout on our ticketing agent’s website. Shortly before ticket sales dates, Quicket will also send you an email with a unique link you can use to purchase your tickets with.

 

When do tickets go on sale?

1st Direct Distribution Ticket Sale           Mon 27 Nov @ 12h00 – Mon 4 Dec @ 12h00

1st  48 Hour General Ticket Sale             Tue 5 Dec @ 12h00 – Thurs 7 Dec @ 12h00

2nd Direct Distribution Ticket Sale           Mon 19 Feb @ 12h00 – Mon 26 Feb @ 12h00

2nd 48 Hour General Ticket Sale            Tue 27 Feb @ 12h00 – Thurs 1st Mar @ 12h00

 

*all times are South African time.

 

How much do they cost?

  • General Sales Tickets – R1,645
  • Mayday Tickets: R2,300
  • Kids Tickets (14 & under) – R180
  • Subsidised Tickets** – R645
  • Community Tickets – R180
  • Vehicle Passes° – R175

 

*VAT & ticket agent fees included
**Applied for through the Subsidised Ticket system
°Bought at ticket checkout – one per vehicle

 

How many tickets will be on sale?

The same as 2017 – 13 000 tickets.

 

General Sales Tickets

Released in two batches on the dates above, and limited to 2 tickets per person. If you’re buying a ticket for someone else, you’ll need their:
– Name
– ID number (or passport number if not an SA citizen)
– Email address
– mobile phone number

And in order to use it, they’ll need a Burner Bio too. If they don’t have one, ask them to go to this link and create one.

 

Kid’s & Minor Tickets

NOTICE: KID’S TICKETS NOT IMMEDIATELY AVAILABLE IN OUR DEC 5TH SALE DUE TO A GLITCH. STAND BY FOR AN UPDATE AND OK ON WHEN THOSE WILL BECOME AVAILABLE.

Kids tickets are available to kids aged 14 years and younger. These tickets need to be registered on their parents/guardians Burner Bio.

Minor tickets are full priced tickets available to young adults between the ages of 15 and 18 years. These tickets can only be bought by parents/guardians over the age of 28 years old. This means that parents/guardians bringing young adults between that age need to register them on their Burner Bio, provided they are over the age of 28 years old.  Adults aged 28 and over are only able to register a maximum of 4 minors and kids on their Burner Bio. This is to ensure that there is enough supervision onsite.

If you intend on acting as a guardian for a child or minor at AfrikaBurn you are required to fill out this form.

Children under 1 year old don’t require tickets.

Vehicle Passes

Designed to reduce the number of cars on our event site, and to ensure there’s enough space between campsites so that emergencies can be attended to. One Vehicle Pass is required per vehicle.

 

Subsidised Tickets:

These tickets are designed to make our event accessible to those who’re not able to afford the full ticket price but can afford a reduced-price ticket, subsidised by the Burner Assist programme.

These tickets are designed to include students, single parents and others who wouldn’t be able to participate without a little assistance. If you feel you match that description, you can motivate for this kind of ticket. Applications open after the first General Sale (ie: on Friday 8 December 2018) and will close on Monday 19 February 2018.

PLEASE NOTE: These tickets cannot be transferred or sold, as they are awarded on the basis of a motivation from a specific person. These tickets can be refunded right up until the event by contacting Quicket and requesting a refund.  

Subsidised Ticket applications window for the 2018 event are not yet open.

 

Community Tickets:

These tickets acknowledge the reality in South Africa that many economically disadvantaged individuals would never be able to partake in AfrikaBurn if they had to pay for any other kind of ticket. If you have someone working with you on a project, or know someone who would like to be part of our event but cannot afford the other options, this would be a way for them to participate.

Applications for these tickets open on January 16th 2018, and close on Wednesday 28 February 2018.

This ticket option is not available to students.

PLEASE NOTE: These tickets can’t be transferred or sold, as they’re awarded on the basis of a motivation from a specific person.

Community Ticket applications window for the 2018 event are not yet open.

 

Direct Distribution Tickets:

If you don’t want to take your chances in our  General Sales (which are first-come-first-served and only on for 48 hours), then you should consider creating a Collective, and registering a project. When you do so, you’re able to request DDT’s, which are allocated to past and present participants in Collectives that are or were involved in bringing creative projects to the event. These are also awarded to deeply involved volunteers based on criteria stipulated by our volunteer team.

These tickets are allocated by Collective project leads, and have an expiry date – if the ticket links are not used by the expiry date, the tickets are returned to the general sales pot and sold in the sale the following day.

These tickets are transferable – please see the info on ticket changes below.

 

Mayday Tickets:

These tickets are available to purchase at any time before the event, and are particularly designed for international participants who (though anyone is able to buy them) may not have clarity around travel documents (visa etc) at the time of the general sales.

Maydays will become available shortly after our first General Sale on Dec 5th 2017, and will remain available until ​sold out.

 

Pensioner tickets

Pensioner tickets are available to participants 70 years and older. To apply for a pensioner ticket, please send a copy of your ID/Passport to tickets@afrikaburn.com

 

Vehicle Passes:

Every vehicle entering AfrikaBurn needs to have a vehicle pass. These can be purchased any time before the event.  If you have a registered a collective you will be able to request a number of free vehicle passes and they will be distributed to you like Direct Distribution tickets are distributed.

 

Can Tickets Be Transferred?

Yes, and transfers can take place at any time right up until the last day of our event. Here’s how to transfer:

– Log into your Quicket account
– Click “My Account”
– Click “My Tickets”

Find the ticket/s, and click “Transfer Ticket” but be sure to check that the email address you are transferring the ticket to is correct as the transfer is non-reversible. The original ticket barcode will be cancelled, and the recipient will get emailed a link from Quicket where they can redeem their ticket.

Please note: if you’ve purchased a ticket privately, and it’s been transferred into your name, you cannot use the STEP system to re-sell your ticket

 

Resold Tickets? Use STEP*.

Our Secure Ticket Exchange Programme enables tickets to be safely put back into circulation via a secure system operated by our ticketing agent. If you don’t know anyone to sell your ticket to, or you’re concerned about the safety of selling a ticket, this is a good option for you.

STEP opens after our 2nd General Sale closes, i.e: from Thursday 1st March.

*STEP is only available for full-price tickets.

 

How does STEP work?

Buyers & sellers are placed in queue, and matched when they reach the front of their queues. The buyer has 48 hours to purchase the ticket once they receive the notification from Quicket that a ticket is available to them. Failure to purchase the ticket will result in it being offered to the next person in the queue. Those in front get matched sooner, and those who come later take a little while. If you’re waiting for a STEP link, but get a ticket from a friend, log into Quicket and go to the Inbound queue to remove yourself to give others a fair shot at it.

Note:

– reimbursements happen for individual tickets sold (not two at a time) and payments to sellers on STEP happen once a week, on Fridays.
if you’ve purchased a ticket privately, using the ticket transfer option, you will not be able to use STEP to re-sell that ticket.
STEP closes on Monday 09th April @12pm – no one will be able to enter the queue after this time. By Friday 5pm on 12th April all unsold tickets in STEP will be returned to their owners, to give them a chance to try and sell them privately.

 

Selling a ticket outside of STEP?

You’re also able to sell tickets directly. If you sell a ticket to someone you know and trust, it must be changed into their name, by following these steps:

To change the ticket details:

– Log into your Quicket account, and click ‘My Tickets’ (under your username)
– Select the ticket, and use the ‘Edit Details’ option to change the info (limited to one change per ticket)
– Save, and then download the ticket as a PDF
– Email the ticket to the recipient

To receive a ticket direct create a Burner Bio and Quicket account using the same email, in order for to the ticket to be verified on arrival. Please note that tickets bought privately will not be able to be placed into the STEP system for resale – you will have to sell them privately.

REMEMBER

– to receive a ticket, you need a Burner Bio. Create one here.
– the name on your ticket must match the name in your ID book / passport (see the steps above for how to change details on a ticket)
– your Quicket account and Bio must be registered to the same email address

 

Buying a ticket from someone you don’t know?

It’s kak, but it’s a fact: desperate buyers have been sold fake tickets in the past. So, if you are looking for a ticket, or don’t have anyone to sell your ticket to, use STEP; it’s 100% secure. If someone you don’t know very well wants your ticket, and you’re looking for a secure transaction, use Ticketpony for the secure exchange of funds and the legitimate transfer of the ticket.

How Ticketpony works

You’ll be able to load your ticket onto Ticketpony where you can opt to sell the ticket. Once the buyer accepts the purchase they pay Ticketpony for the ticket. The money is then transferred into your account, and the ticket removed from your Quicket account and transferred to the buyer, who can log into Quicket and download the ticket from there.

The original bar code will be cancelled and that ticket will no longer be valid. The transferred ticket will be issued with a new bar code which will allow the new owner of the ticket access into the event. A 5% fee will be charged to you, which is a small price to pay to ensure you are actually paid for the ticket you are selling. Don’t get caught by ticket scalpers – use this service to ensure the secure exchange of funds.

Click here to use Ticketpony.

 

Verifying tickets at the event gate

You need two things on arrival: a ticket with your name on it, and photo ID (SA ID book / driver’s licence, or passport if not an SA citizen). The name on the ticket and the name in the ID/passport need to match.

Don’t be a muppet – before you hit the road, make sure that you actually have your ticket (printed, or on a phone / tablet / device that has battery life) and your correct details are on the ticket. If not, your ticket can’t be verified and you’ll be screwed, in the middle of nowhere – and nobody wants to turn people away when they have Tankwa stars in their eyes.

 

Further reading:

Latest News article on Ticket Numbers, Vehicle Passes etc in 2018
Ticket FAQ’s
Burner Bio FAQ’s
Direct Distribution Ticket FAQ’s 
What’s In A Ticket Price?

  

And lastly…

Thank you, whoever you are and wherever you may be, for making AfrikaBurn happen!

p.s:

1) The entire event is created by a spirit of participation and volunteerism. If you’d like to pitch in, please consider volunteering by checking out our Participation page, which has loads of links and info on how you can contribute.

2) AfrikaBurn is nothing like any other event – and you want to be prepared. Please browse the links on the Preparation page – and be sure to read the Survival Guide. Twice.

 


 

Need help with tickets?

If you have any Quicket-related problems such as duplicate payments, problems logging into their site etc, email support@quicket.co.za or call 021 424 9308 (during office hours).

If you need ticketing help, email tickets@afrikaburn.com

If you’re struggling to log into our site, or are having issues with your Burner Bio, email support@afrikaburn.com