Tickets

 

 Contents:

  1. How do you buy tickets?
  2. When do tickets go on sale?
  3. How many tickets will be available?
  4. Ticket types and cost
  5. Mayday Tickets
  6. General Sales Tickets
  7. Subsidised Tickets
  8. Community Tickets
  9. Pensioner Tickets (70 years and older)
  10. Kids Tickets (14 years and younger) & Minor Tickets (15 – 17 years)
  11. Direct Distribution Tickets
  12. Vehicle Passes
  13. Work Access Passes (WAPs/Early Access)
  14. How to access the event – ticket verification at the gate. 
  15. Gate opening times.
  16. Buying, selling and transferring tickets.
  17. The Secure Ticket Exchange Programme.
  18. TicketPony
  19. No excuses accepted at the gate. 
  20. Further reading
  21. Need help with something not on this list?

 

How do you buy tickets?

Log into your Burner Bio here (or create one here) and then click the ‘Buy Tickets’ button to be taken to the ticket checkout on Quicket, our ticketing agent.

 

When do tickets go on sale?

Mayday Tickets*: Tue 7 Aug 2018 @ 12h00** – Fri 3 May 2019 @ 17h00 (or until the event sells out, whichever comes first)
General Sales: Wed 26 Sept 2018 @ 12h00** – Fri 26 April 2019 @ 17h00 (or until the event sells out, whichever comes first)

* Mayday tickets remain on sale during the general ticket sale. So make sure you select the ticket type you can afford.
** all times are South African time.

 

How many tickets will be sold for AfrikaBurn 2019?

Maximum 13 000.

 

Ticket Types & Cost

  • General Sales Ticket: R1 895
  • 2019 Mayday Ticket: R2 700
  • 2020 Mayday Ticket: TBC (available to purchase 6 May 2019)
  • Kids Tickets (14 and under): R200 online or R250 at the gate
  • Subsidised Tickets**: R695
  • Community Tickets***: R200
  • Vehicle Passes****: R200 online or R250 at the gate

 

*Vat & Ticket Agent Fees included
**Applied through the Subsidised Ticket Programme
***Applied through the Community Ticket application process
****If you are part of a registered Creative Project, your creative lead will get an allocation of complimentary vehicle passes which you may have access to. Please note vehicle passes are non-refundable.

 

Mayday Tickets

Mayday Tickets are available to purchase from 7th August 2018 and will stay open during the event week until Friday 3rd May 2019 @ 17h00 unless the event sells out. From Monday 6th May 2019 Mayday Tickets for the 2020 event will go on sale and will remain open until the Friday of the event in 2020.

Mayday Tickets for 2019 are limited to 2 tickets per person and are on sale throughout the year. They are designed to accommodate folk who are able to afford a higher priced ticket, and want to secure a ticket early on. Mayday Tickets do not only further enable the AfrikaBurn event but also ensure a substantial contribution to the developmental work of the movement – the stuff we do that has a measurable impact in the default world.

By buying a Mayday Ticket you are not just securing your ticket ahead of the General Sale, but actively making a choice to help AfrikaBurn make a concrete impact in the default world. Mayday Tickets do not give you any more status than any other ticket type at the event.

2019 Mayday Tickets

Price: R2 700
Sales Start: Tue 7 Aug 2018 @ 12h00 (SA time)
Sales End: Friday 3 May 2019 @ 17h00 or until the event sells out, whichever comes first (SA time)

2020 Mayday Tickets

Price: TBC
Sales Start: Mon 6 May 2019 @ 12h00 (SA time)
Sales End: The Friday of the 2020 event week @ 12h00 (SA time)

   

General Sales Tickets

Price: R1 895 
Sales Start: Wed 26 Sept 2018 @ 12h00
End Date: Fri 26 April 2019 @ 17h00 or until the event sells out, which ever comes first.

General Sale tickets are limited to 2 tickets per person. If you are buying for someone else then you need to make sure you have:

  • Name & Surname
  • ID Number (Passport number if they are not a South African citizen)
  • Email
  • Cell Number
  • Offsite emergency contact/next of kin details
  • Name of their onsite emergency contact
  • Tankwa Address (if known)

 

The second ticket holder will also require a Burner Bio. If they do not have one, ask them to go to this link to create one.

Subsidised Tickets

Price: R695

These tickets are designed to make our event accessible to those who’re not able to afford the full ticket price but can afford a reduced-price ticket, subsidised by AfrikaBurn.

Applicant categories include students, single parents and others who wouldn’t be able to participate without a little assistance. If you feel you match that description, you can motivate for a subsidised ticket.

PLEASE NOTE – these tickets cannot be transferred or sold, as they are awarded on the basis of a motivation from a specific person. These tickets can be refunded right up until the event by contacting Quicket and requesting a refund provided the ticket hasn’t been checked in.

Applications Opens: Mon 10 Sept 2018 @ 12h00.
Applications Close: Mon 25 Feb 2019 @ 17h00 / or once the application limit has been reached, which ever comes first.

You will be informed of the status of your application by the following dates, depending on when you submitted your application. If your application is successful, you will receive a link to purchase your ticket which you can do at any time before and even during the event.

Mon 29 Oct 2018 @ 17h00
Mon 17 Dec 2018 @ 17h00
Mon 25 Feb 2019 @ 17h00
Mon 1 April 2019 @ 17h00

Click here for the application form.

 

Community Tickets

Price: R200

These tickets are offered in acknowledgement of the disparity within South Africa and recognition that many economically marginalised individuals do not have the means to partake in AfrikaBurn. If this rings true for someone in your crew, or someone you know – it could be their inroad to participation.

Coupled with an opportunity to apply for an Access Grant (welfare and/or transport), Community Tickets are means tested and require submission of a bank statement, pay slip or affidavit for each person applying.

Because they are awarded to individuals on a case by case basis, Community Tickets cannot be transferred, or sold.

PLEASE NOTE: These tickets are only available to South Africans or people living in South Africa and nationals of other African countries.

Applications Open: Mon 21 Jan 2019 @ 09h00
Applications Close: Thurs 21 Feb 2019 @ 17h00
Ticket Distribution & Purchasing: Mon 25 Feb 2019 – Fri 8 Mar 2019 @ 17h00.

The applications have not yet opened, check back in on Monday 21 Jan 2019.

 

Pensioner Tickets (70 years and older)

Price: R0

Pensioner tickets are available to participants 70 years and older. To apply for a pensioner ticket please email a copy of your ID/Passport to: [email protected]

 

Kids Tickets: (14 years and younger) & Minor Tickets (15 – 17 Years)

Price: Kids – R200 // Minor – Full Price R1 895
Sales Start: Tue 7 Aug 2018 @ 12h00*
Sales End: Available right up until after the event, and also available to purchase at the gate.
Minor Tickets work the same way as General Sales Tickets and will close on Friday 26th April 2019 or when the event sells out, which ever comes first.
NB: Minor Tickets are not available at the gate. 

Kids Tickets are available to kids 14 years and younger. When purchasing a Kids Ticket you will need to state that you are the parent/guardian of the child who will be entering the event with that ticket.

Minor Tickets are full-priced tickets available to young adults between the ages of 15 and 17 years. These tickets can only be bought by parents/ legal guardians or elected guardians over the age of 28 years old. This means that parents/guardians bringing young adults between those ages, need to acknowledge that when arriving at the gate they will need to indicate to the  Box Office Crew that they are accompanying the Minors into the event and verify that they are over the age of 28 years old. Adults aged 28 and over are only allowed to accompany a maximum of 4 minors & kids to the event. This is to ensure that there us enough supervision onsite.

To buy either a kids or minor ticket to AfrikaBurn, you are required to fill out the Agreement of Guardianship form and/or the Parent/Legal Guardian Indemnity form and upload it to the ticket page when purchasing the kids/minor ticket.

PLEASE NOTE: All tickets scanned in at the gate will alert the Box Office Crew that the person being scanned in is either a Child or a Minor. The Guardian of that child/minor will need to identify themselves to the Box Office Crew so that they can verify that the Guardian is 28 years and older. Minors travelling with a Guardian younger than 28 years old will not be allowed access to the event.

 

Changes to the Direct Distribution system & General Sales for the 2019 event:

Direct Distribution Tickets will be allocated retrospectively rather than ahead of the General Sales. Only members of Collectives with registered creative projects can request full-price DDT’s if the 2019 event has sold out, and not everyone in your collective managed to get a ticket. What this means is that everyone purchasing a full price ticket to AfrikaBurn will do so via the General Sales. AfrikaBurn will be releasing approximately 90% of it’s available tickets into the General Sales pot, and will not close the sales until the General sales pot has officially sold out, or until Friday 26th April (which ever comes first). Creative project leads will no longer automatically get an allocation of direct distribution tickets to distribute to their crew.

Why are we doing it this way?

We have seen a steady decline in Direct Distribution Ticket sales over the past 3 years, and directing Burners directly to the General Sale to secure their ticket, will cut out a chunk on admin both for the AfrikaBurn organisation, but most importantly for the Creative leads too.
HOWEVER: We cannot say how long the General Sales will take to sell out, so you’re encouraged to purchase your AfrikaBurn ticket sooner rather than later.

 

Vehicle Passes

Price: R200 online / R250 at the gate
Sales Start: Tue 7 Aug 2018 @ 12h00 (SA time)
Sales end: Vehicle Passes will be available online right up until after the event. Vehicle Passes are also available to purchase at the gate. Cash & Card accepted.

Designed to reduce the number of cars on our event site and on the R355 (road) to AfrikaBurn. One Vehicle Pass is required per vehicle entering the event.

PLEASE NOTE: If you have registered a Creative Project, you will be able to request a limited number of free Vehicles Passes which will be sent directly to you to distribute among your crew. Once purchased Vehicle Passes are non-refundable. Caravans and Trailers do not require a vehicle pass. Your vehicle pass does not need to match your name and ID number.

 

Work Access Passes (WAPS/Early Entry)

If you are part of a registered Creative Project, you will be asked to request a number of Work Access Passes (WAPs), which will allow you & your crew access to the event before Monday 29th April 2019. Without a Work Access Pass, you will be denied entry into the event site and will need to camp outside until the AfrikaBurn gate officially opens.

NOTE: Work Access Passes will be distributed between Mon 4 Feb 2019 and Thurs 18 April 2019.

 

Ticket verification at the Gate

You need two things on arrival at the AfrikaBurn Gate:

  • A valid barcoded AfrikaBurn 2019 ticket from Quicket.
  • Your ticket needs to be in your name as displayed on your ID/Passport – Drivers Licences or a certified copy of your ID/Passport are accepted. Your face needs to match the picture in the ID/Passport you present at the gate.

 

NB: If you are arriving before gates officially open, you need to present a Work Access Pass too.

 

Gate Opening Times

Early Arrivals (WAP holders only)
Fri 19 April 2019 – Wed 24 April 2019: 09h00 – 19h00
Thurs 25 April 2019 – Sat 27 April 2019: 09h00 – 01h00
Sun 28th April 2019: 09h00 – 19h00

Event Days
Mon 28 April 2019 – Thurs 2 May 2019: 09h00 – 01h00
Fri 3 May 2019: 09h00 – 19h00

Saturday 4 May 2019 – GATE CLOSED/EXIT ONLY

 

Buying, selling and transferring tickets

From the moment you buy your ticket till you arrive at the AfrikaBurn gate, a number of different scenarios pertaining to your ticket may take place. Please take note of the table below, which will ensure that you A) Arrive at the AfrikaBurn gate with all your ticket admin in order, and B) Don’t get taken for a ride should you wish to buy or sell your event ticket privately.

  

Editing the details on your ticket

If you find that the details on your ticket do not match the details on the ticket holders ID/Passport, or your circumstances have changed e.g. your partner is no longer coming to the Burn, but your daughter is – then you do have the option of editing the details on this ticket.

Please note: You have ONE CHANCE to edit the details on this ticket so make sure you insert the correct details, as you can’t go back and change it again.

  • Log into Quicket
  • On the left hand side of the page click “My Tickets”
  • Find your AfrikaBurn 2019 ticket
  • Alongside “Options”: Click “Edit Details”

  

Please ensure that the person whose details are on the ticket has registered a Burner Bio.

 

Transferring Tickets

Transferring a ticket can happen any time right up until the last day of the event. Here’s how:

  • Log into Quicket
  • Click “My Tickets” on the left hand side of the page.
  • Find your AfrikaBurn 2019 ticket
  • Alongside “Options”: Click “Transfers Tickets”

  

Once you transfer your ticket to the new owner, the barcode will be cancelled and a new barcode will be issued to the new recipient. Please ensure that you enter the correct email address in (both times) as the transfer cannot be reversed.

If you are purchasing a ticket from a friend, please get them to transfer the ticket to you, as above.

 

The Secure Ticket Exchange Programme: STEP

STEP will only open once AfrikaBurn tickets have officially sold out.

The Secure Ticket Exchange Programme (STEP) enables tickets to be safely put back into circulation via a secure system operated by our ticketing agent Quicket. If you don’t know anyone to sell your ticket to, or you’d like to buy a ticket to AfrikaBurn but don’t know anyone selling a ticket, then STEP is the best and safest option for you.

How does STEP work?

Buyers & sellers are placed in a queue, and matched when they reach the front of their queues. The buyer has 48 hours to purchase the ticket once they receive the notification from Quicket that a ticket is available to them. Failure to purchase the ticket will result in it being offered to the next person in the queue and the buyer who failed to purchase gets removed from the queue.

  • Refunds: If the seller places more than one ticket into STEP, they will only be refunded when the last ticket has been sold i.e. the seller will not be refunded as tickets are sold. All refunds are processed once a week on Friday.
  • Mayday ticket holders are not able to sell their ticket on STEP and are encouraged to use TicketPony instead (see below for info on TicketPony).
  • If you have had a ticket transferred into your account, you’re unable to put your ticket onto STEP as you’re not the original buyer of the ticket. We urge you to use TicketPony to sell your ticket on.
  • If you are in the queue waiting for a ticket to become available to buy, but in the meantime you have managed to find a ticket privately, please log into Quicket and go to the inbound queue and remove yourself to give others behind you in the queue a better chance of securing themselves a ticket.

  

STEP closes on Wed 24 April 2019 @ 12h00, after which point no one will be able to enter the queue. By Fri 26 April 2019 @ 17h00 all unsold tickets will be returned to their owners (and will appear in your Quicket basket again). This will give the owner enough time to try and sell their ticket privately. We urge you to use TicketPony for the secure exchange of tickets/payment if you do manage to find a buyer.

 

TicketPony

If you are buying or selling a ticket to someone you don’t know very well, and are concerned about the secure exchange of that ticket and the money, then we urge you to use TicketPony for the secure exchange of payment and the ticket.

It’s kak, but it’s a fact that desperate sellers and buyers have either been sold fake tickets or never received payment. So even if you think you sort of know the person buying or selling a ticket, rather use TicketPony to eliminate the risk of being taken for a ride.

How TicketPony works:

You’ll be able to load your ticket onto TicketPony by clicking the “Sell your ticket” option at the top left hand corner. Once the buyer accepts the purchase they pay TicketPony for the ticket. The money is then transferred into your account the following business day, and the ticket removed from your Quicket account and transferred to the buyer, who can log into Quicket and download the ticket from there.

The original barcode will be cancelled and that ticket will no longer be valid. The transferred ticket will be issued with a new bar code which will allow the new owner of the ticket access into the event.

A 5% fee will be charged to the seller and 7.5% will be charged to the buyer (which includes payment processing fees). This is a small price to pay to ensure the secure exchange of funds and the legitimacy of your ticket.

Non-South African users of TicketPony, please note that you will need to communicate with TicketPony to facilitate a transaction to your PayPal account. 

If you have any queries, mail [email protected]

 

The AfrikaBurn Gate: No Excuses

AfrikaBurn together with Quicket have made it almost impossible to arrive at the gate with a fake AfrikaBurn ticket. Don’t get caught out or taken for a ride. Rather use the secure ticket exchange facilities (STEP, Ticket Transfer, TicketPony) as detailed above.

Finally – don’t be a muppet – before you hit the road, make sure that you actually have your ticket printed, or downloaded on a phone/ tablet (which has battery life). Please also ensure that your correct details are on the ticket. If not, we cannot verify that the ticket is indeed yours, and you will not gain access to the event.

Practice Radical Self Reliance – don’t rely on the patchy-at-best Internet connections dotted sparsely around the Tankwa Karoo to get your ticket admin in order. Make sure everyone travelling with you has all ticket related admin sorted before you leave too – it will eventually become your problem if they don’t. Trust us, we’ve been watching this movie for years!

 

Further reading:

Burner Bio FAQ’s
Direct Distribution Ticket FAQ’s 
What’s In A Ticket Price?

  

And lastly…

Thank you, whoever you are and wherever you may be, for making AfrikaBurn happen!

p.s:

1) The entire event is created by a spirit of participation and volunteerism. If you’d like to pitch in, please consider volunteering by checking out our Participation page, which has loads of links and info on how you can contribute.

2) AfrikaBurn is nothing like any other event – and you want to be prepared. Please browse the links on the Preparation page – and be sure to read the Survival Guide. Twice.

 


 

Need help with tickets?

If you have any Quicket-related problems such as duplicate payments, problems logging into their site etc, email [email protected] or call 021 424 9308 (during office hours).

If you’re struggling to log into our site, or are having issues with your Burner Bio, email [email protected]

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