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Tickets

Ticket sales for the 2018 event will open in November – watch this page, and our social media channels, for ticket sales date announcements. 

(Info below is for the 2017 event)


 

How do you buy tickets?

Register a Burner Bio, then log into our site and click ‘Buy Tickets’ on the homepage when ticket sales are open.

 

When are tickets released*?

1st Direct Distribution Allocation             Mon 2nd Oct 2016 – 23h59 Mon 31st Oct

1st Direct Distribution Ticket Sale           Fri 211st Oct from 12h00 – Thurs 3rd Nov 17h00

1st General Ticket Sale                           Fri 4th Nov @ 12h00 noon

2nd Direct Distribution Ticket Sale           Fri 20th Jan from 12h00 – Thurs 2nd Feb 17h00

2nd General Ticket Sale                           Fri 3rd Feb 2017 at 12h00 noon

S.T.E.P Opens                                         March 14th 2017 9:00AM

S.T.E.P Closes                                        April 17th 2017 at 12PM

*all times are South African time.

 

How much do they cost?*

  • Direct Distribution Tickets – R1495
  • General Sales Tickets – R1495
  • Kids Tickets (14 & under) – R180
  • Subsidised Tickets** – R645
  • Community Tickets – R180

 

*VAT included
**Applied for through the Subsidised Ticket system

 

How many tickets are there?

There will be 13 000 tickets available for our 2017 event.

 

General Sales Tickets

Released in two batches on the dates above, and limited to 2 per person. If you’re buying a ticket for someone else, you’ll need their:
– name
– ID number (or passport number if not an SA citizen)
– Email address
– mobile phone number

And in order to use it, they’ll need a Bio too. If they don’t have one, ask them to go to this link and create one.

 

Kid’s Tickets

Kids tickets are available to kids aged 14 years and younger. These tickets need to be registered on their parents/guardians Burner Bio.

Minor tickets are full priced tickets available to young adults between the ages of 15 and 18 years. These tickets can only be bought by parents/guardians over the age of 28 years old. This means that parents/guardians bringing young adults between that age need to register them on their Burner Bio, provided they are over the age of 28 years old.  Adults aged 28 and over are only able to register a maximum of 4 minors and kids on their Burner Bio. This is to ensure that our young Burners are taken good care of onsite.

If you’re a Guardian of a minor and intend on bringing them to the event, and you require a letter that indicates you act as a guardian for a minor/s, please see here.

Children under 1 year old don’t require tickets.

 

Subsidised Tickets

Designed to make our event accessible to those who’re not able to afford the full ticket price but can afford a reduced-price ticket, subsidised by the Burner Assist programme.

These tickets are designed to include students, single parents and others who wouldn’t be able to participate without a little assistance. If you feel you match that description, you can motivate for this kind of ticket up until April 1st.

PLEASE NOTE: These tickets cannot be transferred or sold, as they are awarded on the basis of a motivation from a specific person.

Applicants will get notification within a week of application; if not, mail tickets@afrikaburn.com. The deadline for applications was March 31st.

Subsidised Ticket applications for the 2017 event are now closed.


 

Community Tickets

These tickets acknowledge the reality in South Africa that many economically disadvantaged individuals would never be able to partake in AfrikaBurn if they had to pay for any other kind of ticket. If you have someone working with you on a project, or know someone who would like to be part of our event but cannot afford the other options, this would be a way for them to participate. This ticket option is not available to students.

The application window for these tickets is now closed. 

 

Direct Distribution Tickets

Allocated to past and present participants/crews who are or were involved in bringing creative projects to AfrikaBurn, and volunteers who’ve worked more than 12 hours of shifts at any previous event. They’re also awarded to deeply involved volunteers based on criteria stipulated by our volunteer team.

These tickets are allocated by project leads, and have an expiry date – if the ticket links are not used by the expiry date, the tickets go into General Sales ticket pot on those ticket sales dates.

These tickets are transferable – please see the info on ticket changes below.

 

Can Tickets Be Transferred?

Yes, and transfers can take place at any time right up until the last day of our event. Here’s how to transfer:

– Log into your Quicket account
– Click “My Account”
– Click “My Tickets”

Find the ticket/s, and click “Transfer Ticket” – be sure to check with recipient that the details you enter are consistent with their Burner Bio and Quicket account (name, email, ID# or Passport# if not an SA resident). The original ticket will be cancelled, and the recipient will get an emailed link to set up a Quicket account in order to access their ticket.

Please note: if you’ve purchased a ticket privately, and it’s been transferred into your name, you cannot use the STEP system to re-sell your ticket

 

Resold Tickets*? Use STEP.

Our Secure Ticket Exchange Programme (STEP) is now closed. 

Tickets are able to be removed from STEP (to be sold privately) HERE. 

*STEP is only available for full-price (adult) tickets.

 

How does STEP work?

Buyers & sellers are placed in queue, and matched when they reach the front of their queues. Those in front get matched sooner, and those who come later take a little while. If you’re waiting for a STEP link, but get a ticket from a friend, log into Quicket and go to the Inbound queue to remove yourself to give others a fair shot at it.

Note:

– reimbursements happen for individual tickets sold (not two at a time) and payments to sellers on STEP happen once a week, on Fridays.
if you’ve purchased a ticket privately, using the ticket transfer option, you will not be able to use STEP to re-sell that ticket.
STEP closed on Monday 17th @12pm. By Friday 5pm pm 21st April all unsold tickets in STEP will be returned to their owners, so they’re able to sell them privately.

 

Selling a Ticket outside of STEP?

You’re also able to sell tickets direct. If you sell a ticket to someone, it must be changed into their name, by following these steps:

To change the ticket details:

– Log into your Quicket account, and click ‘My Tickets’ (under your username)
– Select the ticket, and use the ‘Edit Details’ option to change the info (one change per ticket)
– Save, and then download the ticket as a PDF
– Email the ticket to the recipient

To receive a ticket direct create a Burner Bio and Quicket account using the same email, in order for to the ticket to be verified on arrival. Please note that tickets bought privately will not be able to be placed into the STEP system for resale – you will have to sell them privately.

REMEMBER

– to receive a ticket, you need a Burner Bio. Create one here.
– the name on your ticket must match the name in your ID book / passport (see the steps above for how to change details on a ticket)
– your Quicket account and Bio must be registered to the same email address

 

Buying a ticket from someone you don’t know?

It’s kak, but it’s a fact: desperate buyers have been sold fake tickets in the past. So, if you are looking for a ticket, or don’t have anyone to sell your ticket to, use STEP; it’s 100% secure. If someone you don’t know very well wants your ticket, and you’re looking for a secure transaction, use Ticketpony for the secure exchange of funds and the legitimate transfer of the ticket.

How Ticketpony works

You’ll be able to load your ticket onto Ticketpony where you can opt to sell the ticket. Once the buyer accepts the purchase they pay Ticketpony for the ticket. The money is then transferred into your account, and the ticket removed from your Quicket account and transferred to the buyer, who can log into Quicket and download the ticket from there.

The original bar code will be cancelled and that ticket will no longer be valid. The transferred ticket will be issued with a new bar code which will allow the new owner of the ticket access into the event. A 5% fee will be charged to you, which is a small price to pay to ensure you are actually paid for the ticket you are selling. Don’t get caught by ticket scalpers – use this service to ensure the secure exchange of funds.

Click here to use Ticketpony.

 

Verifying tickets at the event gate

You need two things on arrival: a ticket with your name on it, and photo ID (SA ID book / driver’s licence, or passport if not an SA citizen).

Don’t be a muppet – before you hit the road, make sure that you actually have your ticket (printed, or on a phone / tablet / device that has battery life) and your correct details are on the ticket. If not, your ticket can’t be verified and you’ll be screwed, in the middle of nowhere – and nobody wants to turn people away when they have Tankwa stars in their eyes.

 

Further reading:

Ticket FAQ’s
Burner Bio FAQ’s
Direct Distribution Ticket FAQ’s 
What’s In A Ticket Price?

 

And lastly…

Thank you, whoever you are and wherever you may be, for making AfrikaBurn happen!

p.s:

1) The entire event is created by a spirit of participation and volunteerism. If you’d like to pitch in, please consider volunteering by checking out our Participation page, which has loads of links and info on how you can contribute.

2) AfrikaBurn is nothing like any other event – and you want to be prepared. Please browse the links on the Preparation page – and be sure to read the Survival Guide. Twice.

 


 

Need help with tickets?

If you have any Quicket-related problems such as duplicate payments, problems logging into their site etc, email support@quicket.co.za or call 021 424 9308 (during office hours).

If you need ticketing help, email tickets@afrikaburn.com

If you’re struggling to log into our site, or are having issues with your Burner Bio, email support@afrikaburn.com